The incident has been resolved. If any users are still seeing the issue, simply closing and reopening Outlook should fix the side panel messaging and return to operational. We apologize for the inconvenience.
Posted Apr 09, 2021 - 16:32 UTC
Identified
The issue has been identified and a fix is being implemented. We apologize for the inconvenience. More updates to follow.
Posted Apr 09, 2021 - 14:58 UTC
Investigating
We are currently investigating the issue where Outlook Desktop is showing a notification in the side panel stating Cirrus Insight is having trouble connecting to its servers.