Our team can ensure that the incident has been resolved and our services are running as supposed.
Posted Jan 31, 2024 - 07:22 UTC
Monitoring
The issue has been resolved by AWS, our team is continuously monitoring our services to ensure that everything is up and running.
Posted Jan 31, 2024 - 06:39 UTC
Investigating
Our team is investigating an AWS incident that is affecting customers in our AP2 (Region Singapore teamname.app.coralogixsg.com). This incident causes our customers to occasionally not to run Coralogix and delay with data ingestion.
From AWS status page: 10:22 PM PST Between 6:47 PM and 10:17 PM PST, we experienced periods of increased API error rates and failures when launching new instances in a single Availability Zone (apse1-az1) in the AP-SOUTHEAST-1 Region. A small number of other AWS services also experienced increased API error rates as a result of this issue, including AWS Auto Scaling where new EC2 instances could not be launched in the affected Availability Zone (apse1-az1).
If you need additional information, please contact our in-app support or your dedicated TAM.
Posted Jan 31, 2024 - 06:14 UTC
This incident affected: Log Collection and User Interface.