Mail incident

Incident Report for Gandi.net

Resolved

All services are back to normal.

Posted Nov 20, 2020 - 14:24 UTC

Update

Access to mailboxes is now possible, as well as sending emails. Incoming mail may be delayed.

Posted Nov 20, 2020 - 11:09 UTC

Identified

We are dealing with side effects of the network incident. You may have some authentication problems with Gandimail. We are working on it.

Posted Nov 20, 2020 - 10:15 UTC

This incident affected: Gandimail (Roundcube webmail, Sogo webmail, Access (IMAP/POP3)).