Our engineering team has deployed the fix on servers to avoid such instances in the future. After monitoring the services for the last six hours, we consider it resolved.
Posted Oct 19, 2022 - 06:56 PDT
Identified
We briefly observed a substantial slowdown with DB queries between 23:15 & 23:25 and 23:46 & 23:57 UTC on October 18, 2022. After that, there have been no interruptions, and all services are functioning normally.
Our team is thoroughly looking into the issue and will shortly present a root cause investigation.
Posted Oct 18, 2022 - 21:02 PDT
This incident affected: Main Dashboard, SMS Messages, Phone Calls, and Browser Calls.