iDEAL payments degradation

Incident Report for Mollie

Resolved

This incident has been resolved.

Posted Nov 30, 2021 - 15:46 CET

Update

We are seeing improvements in the processing of Rabobank iDeal payments. We will continue to monitor until the situation is fully resolved.

Posted Nov 30, 2021 - 15:31 CET

Monitoring

We are continuing to monitor this issue. Rabobank has issued a statement that they are working on a fix.

Posted Nov 30, 2021 - 14:18 CET

Update

The issue is still ongoing. We will post an update once there is more information.

Posted Nov 30, 2021 - 13:08 CET

Update

It has been determined that Rabobank is experiencing a partial disruption. Therefore, it's possible you are experiencing issues with iDEAL payments via Rabobank.

If you want to monitor the issue, please check http://beschikbaarheid.ideal.nl/.

Posted Nov 30, 2021 - 12:25 CET

Identified

Since 11:00 we are seeing performance issues with iDEAL payments, resulting in a higher than expected amount of expired payments. This is due to an outage at one of our suppliers. We will update this incident once there is more information.

Posted Nov 30, 2021 - 12:15 CET

This incident affected: Payment methods (iDEAL).