A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2022 - 13:07 CEST
Identified
The issue has been identified and a fix is being implemented. We will update Statuspage as soon as a fix is being released
Posted Aug 29, 2022 - 14:43 CEST
Investigating
We are currently experiencing issues with delegate usage of Services and Visitors Add-ins on the newest Outlook Client Versions for MS365 (Current and Monthly release channels). The Add-in fails with Error code: ErrorAppointmentNotFound when using the add-in on behalf of another user(delegate). This only affects the Outlook Client and not Outlook on the web, so for a temporary workaround this can be used.
Posted Aug 19, 2022 - 11:28 CEST
This incident affected: Visitor Management (Europe) (Outlook Add-in), Meeting Services (Europe) (Outlook Add-in), Visitor Management (North America) (Outlook Add-in), and Meeting Services (North America) (Outlook Add-in).