After a monitoring period, we confirm the resolution of the incident and thank you again for your patience.
Posted Apr 25, 2023 - 15:16 CEST
Monitoring
Our technical team has identified the cause of the problem and has performed an intervention. All reports are now updated and no delay is noted on new statistics updates.
We will keep monitoring the situation for the coming hours.
Posted Apr 25, 2023 - 11:47 CEST
Update
Our technical team is still mobilized to solve this statistics issue, impacting the update of closed conversations in the iAdvize reports.
Posted Apr 25, 2023 - 11:18 CEST
Investigating
We are currently experiencing a delay in the indexing of statistics, which has an impact on the recording and updating of closed conversations.
Our technical team is currently investigating the problem. Thank you for your patience.
Posted Apr 25, 2023 - 10:07 CEST
This incident affected: Administration (Statistics).