Event processing is back to real-time as of 1 AM (US Eastern Time), this incident has been resolved.
Posted Mar 02, 2021 - 09:14 EST
Update
We have fixed the underlying issue. Segmentation, metric-triggered Flows, and Analytics are currently delayed by up to 3 hours, but we are actively working to reduce the backlog of events. We expect events to be real-time in the next 2-4 hours. We will post another update once all delays have subsided, and we will monitor this incident until it has been resolved.
Posted Mar 01, 2021 - 23:59 EST
Update
We are continuing to work on resolving outstanding delays in event processing. Segmentation, metric-triggered Flows, and Analytics continue to be impacted. We will continue to post updates here.
Posted Mar 01, 2021 - 18:10 EST
Identified
We have identified an issue causing event processing delays up to 3 hours across integration and API metrics. Segmentation and flow triggering will be delayed for impacted metrics, and analytics across reports and dashboards may appear out of date. We are actively working to mitigate further delays and ensure all event processing catches up to real-time. We will continue to provide updates here.
Posted Mar 01, 2021 - 14:14 EST
This incident affected: Analytics, Segmentation, and Flow Triggering.