Video Transcripts Processing Delay

Incident Report for Flip

Resolved

This incident has been resolved.

Posted Dec 08, 2020 - 21:03 UTC

Identified

You may experience delays with viewing transcripts (closed captions) on your recorded videos. No data has been lost and the system will process all transcript requests as soon as we identify a resolution.

Posted Dec 08, 2020 - 20:55 UTC

This incident affected: Educator Dashboard, Student/Guest Videos - Web Browser, Student/Guest Videos - iOS app, and Student/Guest Videos - Android App.