CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Issues connecting to the CM.com network
Incident
Report for CM.com
Resolved
This incident has been resolved.
Monitoring
Network issues have been resolved and all services are available again. We are closely monitoring the situation.
Update
This issue also partially impacts the Native Voice functionality in Mobile Service Cloud.
Identified
We currently experience a network issue in our Breda network. This impact only specific services. Customers can experience issues connecting to SMPP. You can mitigate this by connecting to smpp181.messaging.cm.com and smpp183.messaging.cm.com. We also experience issue with Message Log. We will update you as we learn more.
Update
We are continuing to investigate this issue.
Investigating
We are investigating reports of customers having issues connecting to the CM.com network. Specifically our platform apps, voice platform and SMPP connections.
We will update you when we have more information.
We will update you when we have more information.
This incident affected: Voice (Voice Platform - The Netherlands, Voice Apps), Platform (Platform Apps), Messaging (Smpp, Messaging Apps), and Mobile Service Cloud (Native Voice).