OVO EWallet Payment Disruption
Incident Report for Xendit
Resolved
This incident has been resolved.
Posted Aug 29, 2023 - 13:30 WIB
Investigating
Dear Valued Customers,

We have detected issues with OVO EWALLET tokenization / one-time payments due to a disruption on our partner's end since 09:22 GMT+7.

Impact:
- Error in retrieving account balance/info for the end customer
- Payments are impacted (customer cannot complete payment on OVO)

We are working with our partner to get the issue resolved as soon as possible.

Sincerely,
Xendit Team
Posted Aug 29, 2023 - 10:08 WIB
This incident affected: Indonesia - Payments (E-Wallets - OVO).