We are happy to confirm that the issue with the Report a Concern feature has been resolved. We appreciate your patience!
Posted Jul 08, 2021 - 14:03 UTC
Monitoring
A fix for the issue affecting the Report a Concern feature has been released. The ability to submit concerns has been restored for all clients. We're monitoring the results of the fix. Thank you so much for being so patient while we worked through this issue.
Posted Jul 08, 2021 - 12:16 UTC
Update
We are continuing to work on a fix for the issue impacting the Report a Concern feature. We will provide further updates once they are available. Thank you for your ongoing patience.
Posted Jul 08, 2021 - 07:07 UTC
Identified
We have identified an issue with the Report a Concern feature on the Reply to Reviews page. Right now clients with active "Report a Concern" integrations are unable to click the "Report a Concern" button on the Reply to Reviews page. We're investigating the issue and working on a fix as our highest priority; we'll keep you posted about updates here. Thank you for your patience!