[Datto SaaS Protection] Unable to Advance Pages on SaaS Protection Status Page

Incident Report for Datto

Resolved

This incident has been resolved.

Posted May 05, 2022 - 21:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2022 - 20:52 UTC

Identified

We are currently aware of an issue with the SaaS Protection Status Page where users cannot move from page to page if there is a customer with SaaS Defense activated on the previous page.

Our Engineering team has identified the root cause and is actively working to apply the fix.

Please note that all other components (Backups, Restores, Exports, Onboarding) are all fully operational and working as intended.

You can monitor the current status of this issue at https://status.datto.com/

Posted May 05, 2022 - 19:58 UTC

This incident affected: Datto SaaS Protection (SaaS Protection Seat Management).