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Catchpoint Systems Services
Catchpoint Portal Issue
Incident Report for Catchpoint Systems Services Page
Resolved
The issue has been resolved now. The portal is now accessible from all the locations across India region.
Posted Nov 24, 2021 - 09:52 EST
Identified
We are aware of an issue accessing the Catchpoint Portal from certain locations in India (Chennai, Hyderabad, Bangalore).

This is due to an issue with our CDN provider (see here for more information: https://status.fastly.com/incidents/mph1q3fg84bs).

As a workaround, customers can use the portal being served out of our CDN in China which is the closest to the India location: https://portal.3gl.net.cn.

We will post updates as we receive more information.
Posted Nov 24, 2021 - 09:44 EST
This incident affected: Portal.
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