Users having issue logging into Handshake account from iOS app

Incident Report for Handshake

Resolved

This incident has been resolved. Please upgrade your iOS app to version 4.32.1.

Posted Nov 07, 2022 - 15:53 PST

Update

We are continuing to work on resolving issue affecting iOS app version 4.32.0. Thank you for your patience.

Posted Nov 07, 2022 - 15:08 PST

Update

We are continuing to work on resolving issue affecting iOS app version 4.32.0. Thank you for your patience.

Posted Nov 07, 2022 - 14:04 PST

Update

We are continuing to work on resolving issue affecting iOS app version 4.32.0. Thank you for your patience.

Posted Nov 07, 2022 - 13:03 PST

Update

We are continuing to work on a fix for this issue. Thank you for your patience.

Posted Nov 07, 2022 - 12:23 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 07, 2022 - 11:40 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 07, 2022 - 10:54 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 07, 2022 - 10:25 PST

Update

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2022 - 09:55 PST

Identified

The issue has been identified and fix is being implemented.

Posted Nov 07, 2022 - 09:17 PST

Investigating

We are currently investigating an issue with the latest version of iOS app (4.32.0). Users might have an issue logging into their account.

Posted Nov 07, 2022 - 08:48 PST

This incident affected: US (Handshake for Students - US) and UK/EU (Handshake for Students - EU).