NSX Node Issue

Incident Report for Servers Australia

Resolved

We are pleased to inform you that the issue is resolved. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Posted Jan 18, 2023 - 18:44 AEDT

Monitoring

Our Engineers identified a problem with a power cable connected to an NSX Node and replaced the cable. As a result the node failed over to the backup. The primary node now has power and is booted into production.
Please call support if you are experiencing any issues.

Posted Jan 18, 2023 - 12:22 AEDT

Investigating

Engineers have identified an issue with one of the NSX Nodes, most customers should have failed over, however if issues are observed please contact Support.

Posted Jan 18, 2023 - 12:19 AEDT

This incident affected: Services (Network).