After a period of monitoring, we have observed that 3DS2 Global transactions are processing successfully. The incident is being considered resolved.
We apologize for any inconvenience and disruption to service.
Posted Mar 01, 2023 - 11:44 EST
Monitoring
Our 3DS provider has identified that the outage has been resolved. We are continuing to monitor 3DS2 Global transactions to ensure that SCA Authentications are processing successfully.
Posted Mar 01, 2023 - 10:14 EST
Identified
Since 2023-03-01 08:33:13 UTC this morning, transactions using Spreedly's 3DS2 Global solution have experienced SCA authentication failures due to our 3DS service provider responding with an HTTP 502 generic error code. This error impacts only transactions using the 3DS2 Global solution.
We are communicating with our 3DS provider about the outage, and we will provide updates as they work toward a resolution.
