Issue affecting MessageXchange

Incident Report for MessageXchange

Resolved

This issue is resolved. We are continuing to monitor, and are checking for any affected messages.

Posted Mar 13, 2023 - 12:58 AEDT

Monitoring

All MessageXchange services are now reachable again. We are continuing to monitor for issues.

Posted Mar 13, 2023 - 11:43 AEDT

Update

This issue is still being investigated.

Posted Mar 13, 2023 - 11:09 AEDT

Update

There is an outage at our cloud provider currently affecting several of our services/endpoints, including www, sftp, ebms3, ebms3ma. This is being investigated.

Posted Mar 13, 2023 - 10:11 AEDT

Investigating

We are investigating an issue affecting the Messagexchange service, and will update with more information shortly.

Posted Mar 13, 2023 - 09:30 AEDT

This incident affected: MessageXchange web site, Message processing, SuperStream processing, and FormXchange.