Images not loading across Foleon Docs

Incident Report for Foleon

Resolved

This issue has now been resolved! Thank you for patience.

Posted Nov 23, 2022 - 09:30 CET

Monitoring

We have identified the cause of this error and applied a fix. We are currently monitoring for full resolution.

Posted Nov 23, 2022 - 09:20 CET

Identified

This incident is caused by the expired certificate that prevented all of the files that were served from assets.foleon.com from loading correctly on Foleon. Our team is currently working on implementing a fix.

Posted Nov 23, 2022 - 09:18 CET

Investigating

We are currently investigating an issue with the images not loading across Foleon Docs, starting from approximately 23/11/2022 at 04:00 AM CET. It’s currently unclear whether other parts of our platform are also affected by this issue. Updates will follow.

Posted Nov 23, 2022 - 08:59 CET

This incident affected: Foleon Docs.