Degradation in retrieval of analytics
Incident Report for JW Player
Resolved
This incident has been resolved.
Posted Nov 23, 2021 - 15:29 UTC
Identified
We have identified an issue with an upstream provider impacting the Analytics API. Users will experience a degradation of retrieving analytics via the Analytics API and Dashboard. No other system is affected. We will provide an update shortly.
Posted Nov 23, 2021 - 13:56 UTC
This incident affected: Player and Video Analytics.
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