Issues with memo field/destTag showing as an empty string instead of the actual tag on Ripple and Cardano Mainnet blockchains
Incident Report for Fireblocks
Resolved
This incident has been resolved.
Posted Jan 25, 2023 - 16:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2023 - 16:10 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 25, 2023 - 16:07 UTC
Update
We are continuing to investigate this issue.
Posted Jan 25, 2023 - 16:05 UTC
Investigating
Our transaction processing infrastructure is currently experiencing an issue which is causing issues with memo field/destTag showing as an empty string instead of the actual tag and also affecting webhooks on Ripple and Cardano blockchains.
We are actively investigating this issue.
Posted Jan 25, 2023 - 15:55 UTC
This incident affected: Web console, API and Blockchain nodes (Ripple, Cardano).
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