API / Explorer and Apps Behind Blockchain
Incident Report for Helium
Resolved
The ETL is now within 10 blocks of the top of the chain. There are less than 500 pending transactions. Things are looking good so we are going to resolve this incident.
Posted Jan 17, 2022 - 04:09 UTC
Monitoring
We've deployed a fix and pending transactions and block height will start to increase. We will resolve this issue once the ETL is caught up. Thanks for hanging in there.
Posted Jan 17, 2022 - 02:42 UTC
Identified
The issue has been identified and we are working on a fix for the ETL. We will update everyone as soon as a patch is in place.
Posted Jan 17, 2022 - 02:20 UTC
Investigating
The ETL is crashing absorbing a block. We are looking into the issue right now and will update shortly. The blockchain is fine, this issue is only the ETL which affect the data you see in the various apps.
Posted Jan 17, 2022 - 01:52 UTC
This incident affected: User Apps (API) and Explorer, Helium App.