Service restrictions under investigation
Incident
Report for IONOS Cloud
Resolved
All affected services, virtual machines and Kubernetes instances are back online. A small number of storage volumes are still syncing.
Monitoring
All services are up and running. We are now monitoring all devices and services.
Update
Most of our services are up and running. We are still working on DBaas and PaaS.
Update
We just opened the provisioning and are mostly done with all services. Please check your instances and inform us in case anything is not working as expected.
Update
We are making progress in bringing up our infrastructure as a service which still is not fully functional. Services based on these remain being affected.
Update
Meanwhile parts of the services had been restored but we still need to work on the issue.
Update
The power outage of the data center is fixed and we are now working on restoring our services.
Update
We are continuing to work on a fix for this issue.
Identified
The data center provider announced a major power outage. They are working on it and we will forward their status messages as soon as they are available.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating limitations in the availability of IONOS cloud services and will provide further information as soon as possible.
This incident affected: Location DE/FRA (Compute, Cubes, Storage, Network, Managed Kubernetes, Supporting Services, Provisioning, S3 Object Storage).