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        SMS Delivery Delays to MTN Network in Nigeria and Benin

        Incident Report for Twilio

        Resolved

        We are no longer experiencingSMS delivery delays when sending messages to MTN Network in Nigeria and Benin. This incident has been resolved.
        Posted 1 month ago. May 25, 2025 - 10:24 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria and Benin. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted 1 month ago. May 25, 2025 - 08:29 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to MTN Network in Nigeria and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted 1 month ago. May 25, 2025 - 01:08 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to MTN Network in Nigeria and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted 1 month ago. May 24, 2025 - 17:28 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to MTN Network in Nigeria and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted 1 month ago. May 24, 2025 - 13:28 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted 1 month ago. May 24, 2025 - 11:26 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted 1 month ago. May 24, 2025 - 10:42 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).