Email deliverability issue with Kinsta's transactional email service (MailChannels)

Incident Report for Kinsta

Resolved

This incident has been resolved.
Posted 2 months ago. Jan 30, 2025 - 00:55 UTC

Update

The service is stable. All messages that were queued in MailChannels systems have been delivered.
Posted 2 months ago. Jan 29, 2025 - 23:50 UTC

Monitoring

The email deliverability latency is resolving. We are continuing to monitor this incident. Thank you for your patience.
Posted 2 months ago. Jan 29, 2025 - 23:38 UTC

Investigating

MailChannels is currently experiencing higher than usual connection latency, which may affect email delivery services, as noted on their status page - https://status.mailchannels.net/incidents/xyj11g989swn. We are closely monitoring this incident.
Posted 2 months ago. Jan 29, 2025 - 22:26 UTC
This incident affected: Outbound Email System.
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