We have resolved the payroll app issue and all functionality is restored. If you are still experiencing issues, please contact our Customer Care Team.
Posted Dec 21, 2021 - 13:11 PST
Update
We are starting to receive reports from customers that they are able to process payroll. Processing might still be slower than normal - we will continue to work on improving this.
Posted Dec 21, 2021 - 11:56 PST
Update
We are continuing to investigate this issue and believe we are coming closer to a resolution. We will post another update at 12:30 PST unless we have more information sooner.
Posted Dec 21, 2021 - 11:36 PST
Update
We are continuing to investigate this issue. We will post another update at 11:30 PST unless we have more information sooner.
Posted Dec 21, 2021 - 10:31 PST
Update
We are continuing to investigate this issue. We will post another update at 10:30 PST unless we have more information sooner.
Posted Dec 21, 2021 - 09:53 PST
Investigating
Zenefits is experiencing access issues for our payroll application due to delays while processing payroll. We are actively working to diagnose and restore access. Please see our Status Page for updates in the interim.
Posted Dec 21, 2021 - 08:38 PST
This incident affected: secure.zenefits.com (Payroll).