Temporary issue with loading the Databox WebApp

Incident Report for Databox

Resolved

We've been monitoring the platform and everything is back to normal. This incident is now resolved. We will continue to work on the post mortem.

Posted Nov 12, 2021 - 04:16 EST

Monitoring

We've identified the source of the issue and have released an improvement.

The platform is back up and stable. We will continue monitoring it and will share another update soon.

Posted Nov 12, 2021 - 02:11 EST

Investigating

We are encountering a temporary loading delay when opening the Databox WebApp accessible at app.databox.com.

Users can login but will not see any pages loading.

We’re already working on resolving the issue and will post an update soon.

Posted Nov 12, 2021 - 01:50 EST

This incident affected: Databox Web Application.