Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)
Incident Report for SparkPost
Resolved
This incident has been resolved.
Posted Jun 09, 2021 - 03:35 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 09, 2021 - 03:32 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 09, 2021 - 03:27 EDT
Investigating
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the US.
Posted Jun 09, 2021 - 03:18 EDT
This incident affected: SparkPost Application (WebUI) (SparkPost Application - EUROPE), Relay Webhooks Delivery Service (Relay Webhooks - EUROPE), Metrics API (Metrics API - EUROPE), Events API (Events API - EUROPE), Sending Domains API (Sending Domains API - EUROPE), SMTP API (SMTP API - EUROPE), and Transmissions API (Transmissions API - EUROPE).