Those pesky server gremlins' shenanigans have been thwarted. A fix to resolve the issue has been implemented and monitored. As always, we do sincerely apologize for any disruption to your daily operations that the issue may have caused. Thank you for your understanding and choosing to be a part of the Redtail community.
Posted Feb 08, 2021 - 10:14 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2021 - 09:32 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 08, 2021 - 09:19 PST
Investigating
The server gremlins strike again....they must have eluded our labyrinth of traps. As a result, some users are reporting issues with files loading within the Retriever for Imaging application. We are working to resolve the issue. This issue does not impact the web interface for Redtail Imaging. We have unleashed the highly trained tech hounds to sniff out those pesky gremlins.