Increased errors and timeouts
Incident Report for PlanGrid
Resolved
This incident has been resolved.
Posted Dec 07, 2021 - 21:37 PST
Update
We remain diligent in monitoring the effects of the AWS disruption. Thank you for your patience.
Posted Dec 07, 2021 - 14:40 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 07, 2021 - 11:46 PST
Identified
As a result of a degradation in the underlying infrastructure we rely on, we are currently experiencing technical issues that may impact Autodesk Account and other services. We are actively working the issue and apologize for the inconvenience.
Posted Dec 07, 2021 - 11:28 PST
This incident affected: Customer API, Sheet Processing, Staple Packs, Task & RFI Reports, Asbuilts, Mobile Syncing, and Website.