emerchantpay - Temporary network degradation in transaction processing 05/05/2023
Incident Report for emerchantpay
Resolved
This incident has been resolved.
Posted May 05, 2023 - 13:39 UTC
Investigating
Dear Partner,

Please be advised that we are experiencing an issue affecting the processing of а significant portion of our transactions

Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available.

If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com

Please accept our apologies for any inconvenience caused.

Kind regards,
emerchantpay Technical Support Team
Posted May 05, 2023 - 11:17 UTC
This incident affected: PRODUCTION (Genesis - admin console (PRODUCTION), Genesis - merchant console (PRODUCTION), Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)).