Degraded service availability on cumulocity.com

Incident Report for Cumulocity IoT

Resolved

This incident has been resolved.

Posted May 04, 2023 - 07:34 CEST

Monitoring

We have identified the issue and implemented mitigation measures.
Services have been restored, and we are now monitoring the stability of the Platform.

We again apologize for the inconvenience caused.

Posted May 02, 2023 - 12:40 CEST

Investigating

We observed a reduction in service quality within the Cumulocity IoT Platform on cumulocity.com.
We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.

Posted May 02, 2023 - 12:14 CEST

This incident affected: cumulocity.com (cumulocity.com API Services, cumulocity.com MQTT Services, cumulocity.com LWM2M Service).