The feed processing challenge is resolved by Engineering. Bloomreach does appreciate your patience and partnership while we worked on this.
Thanks and Best Regards, Bloomreach Support Team
Posted Jun 22, 2021 - 07:04 CEST
Update
We are continuing to monitor for any further issues.
Posted Jun 22, 2021 - 06:44 CEST
Monitoring
We are seeing runs progressing and are continuing to monitor.
Thanks Bloomreach Support Team
Posted Jun 22, 2021 - 06:28 CEST
Identified
We are observing feeds being processed and recover is underway now. We are continuing to monitor on the feed queue
Thanks again for your patience.
Posted Jun 22, 2021 - 05:57 CEST
Update
Dear Customer,
Please note that this is an all hands on the deck for Bloomreach and we are actively working on this and will be providing timely updates.
We do appreciate your patience and understanding while we work on this challenge.
Thank you, Bloomreach Support team
Posted Jun 22, 2021 - 01:57 CEST
Investigating
Dear Customer,
We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating as soon as possible.
We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.