Contacts and related services are unavailable for some customers

Incident Report for HubSpot

Resolved

Contacts and related services is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Contacts and related services should be working properly. No data was lost.

Posted May 11, 2023 - 22:39 EDT

Monitoring

We've addressed the issue that caused Contacts and related services to be unavailable from 8:30 PM EDT to 10:00 PM EDT on May 11, 2023. We're monitoring performance closely to ensure the tools recover properly.

Posted May 11, 2023 - 22:18 EDT

This incident affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation, Reports, HubSpot APIs, Integrations, and Mobile.