Sync History Charts not correctly displaying metrics for all syncs

Incident Report for Fivetran

Resolved

This incident has been resolved.

Posted Feb 15, 2024 - 00:30 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 14, 2024 - 23:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 14, 2024 - 22:24 UTC

Update

In some cases, the Sync History Charts may not display the status of all the syncs. So even though the User Facing Logs show all the correct sync events, not all of them are reflected in the chart. No syncs are actually adversely affected.

Posted Feb 14, 2024 - 22:03 UTC

Identified

The issue has been identified and we are working to resolve it.

Posted Feb 14, 2024 - 19:00 UTC

This incident affected: Web Application.