Mobile network fallout
Incident Report for Urban Sharing Platform
Resolved
We've seen stable mobile communications for the past few hours and see the situation as resolved. We'll follow up with our mobile communications provider.
Posted Oct 07, 2021 - 21:47 CEST
Update
Mobile network communications seems to be healing. We're seeing successful connectivity across all systems, and trips are successfully starting and ending.
Posted Oct 07, 2021 - 19:15 CEST
Monitoring
Mobile network connectivity is restored, but we're still seeing some instability. We'll continue monitoring until the incident is resolved.
Posted Oct 07, 2021 - 19:02 CEST
Update
The issues are affecting Private APN connectivity as well as public connectivity. We're awaiting communications from our network provider.
Posted Oct 07, 2021 - 18:53 CEST
Update
The issue seems to be affecting systems in Milano and Verona as well.
Posted Oct 07, 2021 - 18:50 CEST
Investigating
We're currently seeing issues with our mobile network connectivity. This is affecting systems in Oslo, Bergen and Trondheim.
Posted Oct 07, 2021 - 18:43 CEST
This incident affected: Bike mobile network communications.