We have confirmed the fix implemented to restore functionality to GoGuardian Admin category toggles has been successful. The issue occurred between at approximately 11:45 AM and 12:30PM Pacific time. We apologize for any trouble caused by this issue.
Posted 6 months ago. Nov 01, 2024 - 13:39 PDT
Monitoring
A fix has been implemented to restore the ability to toggle categories within policies in GoGuardian Admin. The issue occurred between approximately 11:45 AM and 12:30 PM Pacific time. We are currently monitoring the situation as the fix does appear to have successfully restored functionality. We apologize for any trouble caused by this issue.
Posted 6 months ago. Nov 01, 2024 - 12:30 PDT
Investigating
Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 11:45 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
Posted 6 months ago. Nov 01, 2024 - 11:53 PDT
This incident affected: GoGuardian Admin 2.0 (Policies).