Platform Agent Management Service Degradation (US)
Incident Report for Rapid7
Resolved
This incident has been resolved.
Posted May 07, 2021 - 15:52 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 07, 2021 - 15:43 UTC
Identified
The issue has been identified. The team is working on a fix.
Posted May 07, 2021 - 15:34 UTC
Update
We are continuing to investigate this issue.
Posted May 07, 2021 - 15:32 UTC
Investigating
We are current investigating an issue which makes agents appear offline in Platform Agent Management. Note: the agents are still functioning. This issue is only affecting the online/offline status of agents in the Agent Management user interface.
Posted May 07, 2021 - 15:31 UTC