Twilio SendGrid - Delays in Processing and Delivery of Email Messages
Incident Report for Ciptex
Resolved
Twilio engineers have monitored the fix and confirmed the issue with email message processing and delivery has been resolved. All services are now operating normally at this time.
Posted Jan 23, 2024 - 05:16 GMT
Identified
Twilio engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
Posted Jan 23, 2024 - 00:20 GMT
Investigating
Starting at 23:08 GMT on January 22, 2024, Twilio engineers began investigating an issue with our systems that is delaying processing and delivery of mail. Users may experience delays with processing and delivery of email messages sent through Twilio SendGrid. This does impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Posted Jan 23, 2024 - 00:19 GMT
This incident affected: Ciptex Cloud (Ciptex NOC General Notifications).