WAF Dashboard Connectivity Issues

Incident Report for Sucuri, Inc

Resolved

This incident has been resolved.
Posted May 24, 2022 - 14:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2022 - 15:15 UTC

Identified

The issue has been identified, we are working quickly to implement a fix, and we will provide an update as soon as the solution is in place
Posted May 22, 2022 - 15:03 UTC

Investigating

Our PRODUCT dashboard (waf.sucuri.net/) is currently down. We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available.

Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to set the waf.sucuri.net configuration options.
Posted May 22, 2022 - 15:02 UTC
This incident affected: Sucuri Management Console (Login Dashboard, Website Firewall Dashboard, Monitoring Dashboard, Backups Dashboard).