Rewards Genius Email Statuses may be displaying inaccurately in Order History

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Dec 23, 2020 - 16:16 PST

Identified

Rewards Genius orders containing 20+ line items may be displaying inaccurate email statuses on the Order History page; however, accurate email statuses can be viewed in each line item’s specific Reward History.
These orders should still be processed successfully. We’re actively working on a solution and will provide an update as soon as possible.

Posted Dec 23, 2020 - 11:05 PST

This incident affected: Rewards Genius - Production.