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Resolved: Clinical Exchange results processing delays

Incident Report for Optum Solutions

Resolved

This incident has been resolved and all results have been processed.
Posted 17 days ago. May 20, 2025 - 16:51 EDT

Identified

We have identified an issue with lab results processing, notably with vpn connected laboratories.

We are working to correct this issue and will update you when it is resolved.
Posted 17 days ago. May 20, 2025 - 15:12 EDT
This incident affected: Clinical Network (Clinical Exchange Channel Partners including ePrescribe and Orders & Results, Clinical Exchange Labs and Hospitals).