Our carrier has confirmed that the services are restored. We will continue to monitor and provide updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 19:39 PDT
Update
The underlying carrier continues working to resolve the issue. Some calls made from Zoom Phone to a specific destination UK carrier’s numbers may not complete. We will continue to post updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 17:37 PDT
Identified
Our carrier has identified the intermittent issues with outbound calls for a subset of users in UK. We will continue to provide updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 13:45 PDT
Update
We continue to experience an issue with one of the carriers in UK. Some calls made from Zoom Phone to a specific destination UK carrier’s numbers may not complete. We will post updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 10:15 PDT
Update
We are experiencing an issue with one of the carriers in UK. Some calls made from Zoom Phone to a specific destination UK carrier’s numbers may not complete. We will post updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 07:11 PDT
Update
We continue to investigate the issues with the provider for outbound calls to a subset of users in UK, we will provide updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 06:18 PDT
Investigating
Our monitoring has detected intermittent issues with outbound calls for a subset of users in UK, we are currently investigating and will provide updates as we have them.
Posted 2 years ago. Sep 04, 2023 - 05:48 PDT
This incident affected: Zoom Phone - EMEA (Calling (Inbound/Outbound)).