MyUS Marketplace US Product Update and Order Import Issues
Incident Report for ChannelAdvisor Status Page
Resolved
This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Oct 04, 2022 - 07:22 UTC
Monitoring
MyUS Marketplace has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 03, 2022 - 15:57 UTC
Update
This issue is still ongoing as of today. MyUS Marketplace US is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Oct 03, 2022 - 07:11 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from MyUS Marketplace US. We have contacted MyUS Marketplace US and are awaiting additional information.

This alert will be updated as more information is available.
Posted Sep 30, 2022 - 08:42 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).