Intermittent connection issue to REST API and Database connections
Incident Report for Xplenty
Resolved
This incident has been resolved.
Posted Oct 12, 2022 - 18:41 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 12, 2022 - 18:32 UTC
Identified
Our Engineering has identified the connection issues are only impacting our Virginia Region. We will have more updates as they become available.
Posted Oct 12, 2022 - 18:29 UTC
Update
We are continuing to investigate this issue.
Posted Oct 12, 2022 - 17:53 UTC
Investigating
Reports of intermittent connection issues to REST API and Databases received. Our engineering team is investigating and will provide an update as soon as we have more information.
Posted Oct 12, 2022 - 17:48 UTC
This incident affected: Infrastructure (AWS - US East (N. Virginia)).
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