Heap Status

All Systems Operational

Data Collection Operational

App Operational

Session Replay Operational

Heap Connect Operational

Integrations - Sources Operational

Integrations - Destinations Operational

Notifications and Alerts Operational

AWS (us-east-1) Operational

EC2 Operational

ECS Operational

SQS Operational

S3 Operational

EMR Operational

Cloudfront Operational

AWS (eu-central-1) Operational

EC2 Operational

EMR Operational

SQS Operational

ECS Operational

S3 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past events

Jun 3, 2025

No events reported today.

Jun 2, 2025

No events reported.

Jun 1, 2025

No events reported.

May 31, 2025

No events reported.

May 30, 2025

No events reported.

May 29, 2025

No events reported.

May 28, 2025

No events reported.

May 27, 2025

Heap Connect Syncs: Possibility Of Stale Data

Resolved - This event has been resolved.
May 27, 16:18 PDT

Update - The issue has been identified and a fix has been implemented.
May 27, 14:56 PDT

Update - We are continuing to investigate this issue.
May 27, 12:06 PDT

Update - We are continuing to investigate this issue.
May 27, 11:09 PDT

Investigating - We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution.
May 27, 10:40 PDT

May 26, 2025

No events reported.

May 25, 2025

No events reported.

May 24, 2025

No events reported.

May 23, 2025

No events reported.

May 22, 2025

No events reported.

May 21, 2025

No events reported.

May 20, 2025

No events reported.