Resolved: Today's incident has now been resolved. You should now be able to refresh your page and return to your Space as usual. If you are still experiencing issues please reach out to support@gather.town. Thank you for your support and patience!
Posted Nov 21, 2022 - 21:56 UTC
Monitoring
Monitoring: Our Engineers have deployed a fix, and we are currently monitoring the audio/video connection issues. There should no longer be any impact to users. If you are still experiencing issues please reach out to support@gather.town. Thank you for your patience!
Posted Nov 21, 2022 - 20:54 UTC
Identified
Identified: We have identified the cause of the audio and video connection issues, and are working on a fix. We will continue to provide updates as we monitor the situation. Thanks for your patience!
Posted Nov 21, 2022 - 18:56 UTC
Investigating
Investigating: We have received reports of audio and video connection issues. We're currently investigating the issue, and will provide an update soon.
Posted Nov 21, 2022 - 18:38 UTC
This incident affected: Audio & Video System (US East, US West, Germany, India, Singapore).