Response failure on Whatsapp Channel

Contato suporte

Incident Report for Blip

Resolved

After monitoring, we identified that the scenario was resolved.

Posted Aug 31, 2022 - 19:50 GMT-03:00

Monitoring

Our team performed the necessary intervention to correct the scenario and we are monitoring the results.

Posted Aug 31, 2022 - 19:06 GMT-03:00

Identified

We are having intermittent availability for random customers on the Whatsapp channel, the cause is still related to the cloud provider, impacting the sending of messages by Bot and Desk.

Posted Aug 31, 2022 - 15:37 GMT-03:00

This incident affected: Blip Platform (Cloud Infrastructure).