Degraded API Performance
Incident Report for Shippo
Resolved
The Shippo API and WebApp experienced degraded performance between 09/30/2022 05:45 PM PT and 09/30/2022 06:49 PM PT. The problem is now resolved.
Posted Sep 30, 2022 - 19:09 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 30, 2022 - 19:02 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2022 - 18:48 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 30, 2022 - 18:36 PDT
Investigating
We are investigating reports of degraded API performance.
Posted Sep 30, 2022 - 17:54 PDT
This incident affected: Shippo REST API, Shippo Web Dashboard, and Shippo Platform API.
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