Granicus Issue Notification: MediaManager - Intermittent Errors for Small Subset of Clients
Incident
Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.
Issue Summary & Impact: Granicus Engineering teams have finished monitoring the issue and consider it resolved.
Product: govMeetings - MeMa
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Granicus Engineering teams have finished monitoring the issue and consider it resolved.
Product: govMeetings - MeMa
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Monitoring
Updated Notice of Disruption in Service for Granicus.
Issue Summary & Impact Update: Granicus Engineering teams have identified the issue affecting a small subset of MediaManager clients. This issue has been addressed and all MediaManager sites are working as expected. Our teams will to continue to monitor the issue.
Product: govMeetings - MeMa
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact Update: Granicus Engineering teams have identified the issue affecting a small subset of MediaManager clients. This issue has been addressed and all MediaManager sites are working as expected. Our teams will to continue to monitor the issue.
Product: govMeetings - MeMa
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Investigating
Granicus is currently experiencing a client-impacting service issue.
Issue Summary & Impact: Granicus Engineering teams are currently investigating an intermittent issue with MediaManager for a small subset of clients. Our teams are working on this as a priority and further updates will be provided shortly.
Product: govMeetings - MeMa
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Granicus Engineering teams are currently investigating an intermittent issue with MediaManager for a small subset of clients. Our teams are working on this as a priority and further updates will be provided shortly.
Product: govMeetings - MeMa
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
This incident affected: govMeetings - Live Video, Legislative and Agenda (MediaManager).